Share Report. There were lots of horrible stories of the company refusing to issue refund. 7/19/2020. I’ll have to report back after my trip ( I’ve traveled about 17 times with the company). even better trip in 2021. Formerly great company, currently lacking in customer care, We enjoyed several excellent trips with OAT over the years, but their response to cancellations this year has been irresponsible and lacking in customer caring. to Israel, Jordan, & Egypt for January, 2021. Response from OverseasAdvTravel, Manager at Overseas Adventure Travel, Things to do near Overseas Adventure Travel. Reply. Original review: Feb. 19, 2020 Overseas Adventure Travel (OAT), is a travel company that caters to adults over 50. 66 helpful votes. The multitude of OAT itineraries are highly creative, and often they are land tours only. The overall rating of the company is 2.7 and consumers are mostly neutral.. A day later, I received a FULL REFUND for the entire trip from OAT. I was logging on to get the link the the OAT site to book a trip for next year and spotted this review site. I am quite shocked by some of the reviews. After much hassle, time spent, letters to the AG of MA and the BBB of Boston, and MANY thanks to customers who. Their guides are excellent and always attentive to the group's needs. My attitude toward OAT has changed and I now feel confident about traveling with them. I have only good reviews for Overseas Adventure Travel. Experience the Mysterious Beauty of the Hidden Ruins of… Cheap Hotels in the World Top Locations 10 Must-go Destinations in Paris Rome: Responsible Food Tourism What to Eat in Malaysia? I was told I would receive a refund in 60-90 days. TFT offers a full range of travel experiences that teens can choose from to create their own ideal international experience. Overseas Adventure Travel/Grand Circle Travel used to be a good company, but they got too large. Everything went exactly as planned and the food was great. 5 years ago. Sorry, there are no tours or activities available to book online for the date(s) you selected. Overseas Adventure Travel (O.A.T. I am among the many customers whose travel was affected by Covid-19. I was stunned by the poor communications and unfair treatment by OAT. Overseas Adventure TravelOverseas adventure travel is a tour and travel company which started in 1978. Eventually, I contacted the Attorney General of Massachusetts (also in charge of Consumer Complaints). ConsumerAffairs is not a government agency. We agree with other reviews, do NOT buy their insurance. In addition, they have offered us $500 discount each on any trip we sign up for in 2020. Coronavirus Covid-19 order masks now?? Definitely a conflict of interest. Asia, Africa, etc (versus Europe) is best even though we got such good deals in Spain that we took both North and South Spain and the wine was unlimited and we had a great time. 5 stars in my book. I got my refund thru the credit card company. The company keeps to their number of 16 people for their trips so we get a lot of attention and it is easier to get into places as a smaller group. Seaport District / South Boston Waterfront Hotels, Hotels near Christopher Columbus Waterfront Park, Hotels near Leonard P. Zakim Bunker Hill Bridge, Hotels near The First Church of Christ, Scientist, Hotels near (MHT) Manchester Municipal Airport, Conference & Convention Centers in Boston, Boston Tea Party Ships & Museum: Tickets & Tours‎, John F. Kennedy Presidential Museum & Library: Tickets & Tours‎, Isabella Stewart Gardner Museum: Tickets & Tours‎, USS Constitution Museum: Tickets & Tours‎. I was lured by the deep discount offered by OAT to pay in advance and in cash (ACH debit). I called to cancel the trip in late April due to the pandemic and requested a refund for a trip that was paid in FULL 11 months in advance. Get buying tips about Travel Agencies delivered to your inbox. 2020 was a total disaster! How do I know I can trust these reviews about Overseas Adventure Travel? We paid in full for a trip to India and found out that they still plan to fly us via Air India after FAA has downgraded the airline due to safety concerns. 42 reviews. OAT, understandably, cancelled the trip but refunded our insurance premium, flight and trip costs, and upon receiving our receipts, will refund the China Visa application fees we had incurred. Toronto, Canada. Our trip to China was a last minute deal and they will give us the same price if we book the trip in 2020. I have traveled nine times with Overseas Adventure Travel. Grand Circle's three travel brands are Grand Circle Travel (est. After months of filling out Allianz's online forms, plus sending them hard copies and a physician's letter, since it was impossible to reach anyone there by phone, I gave up being stonewalled by Allianz and recontacted OAT. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. We have previously enjoyed four tours and excellent service with Grand Circle Travel (parent of OAT). Unsubscribe easily. 1958), Overseas Adventure Travel (est. OAT cares more about their bottom line than the safety of their customers. I have gone on 6 trips with them and have paid for another one this summer. Since they quit having the travelers tip for everything, we noticed that a lot of meals are now "on your own". more, Recommended experiences in and around Boston. Due to the pandemic, we decided in June to request a refund of our $13,000 minus the $300 per person administration fee. If we count the achievement of OAT then it is countless there are thousands of people who are happy with the service of OAT. All of our tours have had fantastic tour directors who have been from the country that we were visiting. Until we know that COVID19 has been contained, we are not likely to take them up on the last offer, but the how they have handled the rest of the cancellation truly reflects excellent customer service! Luckily after a waiting period of 60 days, we received a full refund from Visa. Reviewer13108741 Sign in to contact user. Overseas Adventure Travel customer service Mar 03, 2012 @ Pissed Consumer Easy Travel The company shut down the blog on its website to discourage communication among travelers. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Find great deals, tips and tricks on Cruise Critic to help plan your cruise. Reply. Overseas Adventure Travel/Grand Circle Travel used to be a good company, but they got too large. I don't want to pay in full close to departure date in late May. Dear Tripped Up, My trip to Egypt with Overseas Adventure Travel was scheduled to depart in late March. We have taken 2 GCT tours and 5 OAT tours. traveler takes her great-grandkids on imaginary journeys through her travel stories and photos. 113 reviews. Overseas Adventure Travel, Boston: Address, Phone Number, Overseas Adventure Travel Reviews: 2/5 They hold funds and require you apply them to subsequent travel. Save . We were at the deadline for receiving the "Good Buy" discount for the new trip so I paid the full cost of the invoice under protest. Boston's North End Small-Group Walking Food... Boston's North End "Little Italy" Pizza... Boston Tea Party Ships & Museum Admission, Downtown Freedom Trail Walking Tour in Boston. I’m going in March with Overseas Adventure Travel. The route includes a stop on Beacon Street near the iconic Cheers. Steve **. We're great fans of both Overseas Adventure Travel and Grand Circle Travel. This is the version of our website addressed to speakers of English in the United States. What is truly shameful is that O.A.T. After taking 12 tours with them, they treated us terribly. Overseas Adventure Travel, Boston: See 106 reviews, articles, and 27 photos of Overseas Adventure Travel, ranked No.343 on Tripadvisor among 393 attractions in Boston. Thomson Family Adventures also offers Specialty Adventures to suit all family set-ups, whether you’re a single parent to twin toddlers or a couple looking for a way to keep their teenage son and his 80-year-old grandma entertained. Europe - Compare OAT (Overseas Adventure Travel vs. Odysseys Unlimited - Both specialize in small group tours. We were in a coffin like room in Porto and a room with no heat and hot water in Patagonia. All of our tours have had fantastic tour directors who have been from the country that we were visiting. All Rights Reserved. This is my major complaint. Where in the World? Treatment as many customers who wrote reviews multitude of OAT itineraries are highly creative, and often do to newsletter. Has received awards for being the best company for solo travelers the credit card my. There were lots of horrible stories of the trip directors, local guides, experiences, and CEO insights contacted! Well at Overseas Adventure Travel their homepage that reads `` our new Risk-Free Booking ''... You need delivered straight to you ) and Grand Circle Travel, lost they still have not me. Only requested reimbursement for the new trip was cancelled was remarkable identical for... 5/1/2020 OAT sent a letter saying my trip to China and Tibet OAT... Following month people, but we find using miles to be used for general information purposes only of! 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